# Manage your subscription

### Overview

When you register, you automatically get a **30-day free trial** of the **Growth plan**, which includes all premium features.

* If you do not purchase a plan before the trial ends, your account will downgrade to **Freemium plan**.
* You can upgrade at any time to a paid plan or contact us for an **Enterprise plan** if you need more flexibility.

Our subscriptions work on **monthly or yearly billing cycles** and renew automatically.

⚠️ **Note:** We use Stripe to handle your payments securely. We do not store your card information.

***

### Subscription Plans Available

* Freemium (Free forever) - You will get 3 publishable features, 1 user license, and 1 Domain.
* Startup - monthly - $99, and annually - $1009.80 (first year with 15% discount)
* Growth monthly - $179, and annually - $1825.80 (first year with 15% discount)
* Enterprise (Custom) - Click on **Let's Talk** and tell us your requirements.

<figure><img src="/files/QVbJlpan3lpQ3iOdQNwd" alt=""><figcaption></figcaption></figure>

⚠️ **Note:** The **15% annual discount applies only for the first year**. After your first year ends, you’ll be charged the then-current annual price.

***

### Add-ons

You can enhance your plan with additional features:

* **Extra MAUs** – purchase in blocks of 1,000 MAUs ($65 per 1,000).
* **SSO (SAML 2.0 – Okta & Entra) -** $150 per month

Both add-ons can be purchased during checkout or later from the **Current Plan** tab.

If purchased during checkout, extra MAUs will be available every month. And SAML 2.0 - Okta & Entra) will renew with your subscription.

<figure><img src="/files/mVfbwI5sY98oLyZd4qE2" alt=""><figcaption></figcaption></figure>

If purchased from the **Current Plan** tab separately from the plan, MAUs will be available for **one month from the purchase date.** SAML 2.0 - Okta & Entra can be purchased on monthly or yearly basis as per your requirement.

<figure><img src="/files/A8WxlSz56N6DSAsJbn8g" alt=""><figcaption></figcaption></figure>

### Manage Your Subscription

#### Upgrade

* When you upgrade to a higher plan (e.g., **Freemium → Startup** or **Startup → Growth**), the change takes effect **immediately**.
* Your new features are available right away, and billing is updated accordingly.

#### Downgrade

* If you downgrade (e.g., **Growth → Startup**), your **current plan remains active until the end of the billing cycle**.
* The upcoming plan will show as “Upcoming Subscription” under the active one.

<figure><img src="/files/ucmGUMyt7SPOzn4S0Fn5" alt=""><figcaption></figcaption></figure>

**Cancellation**

You can cancel anytime by clicking **Cancel Subscription** under **Active Subscription** in the **Current Plan** tab.

* Your plan will remain active until the end of the current billing cycle.
* After that, your account will automatically switch to the **Freemium plan**.

<figure><img src="/files/5KmEI91Fr1bdLjWRTl9D" alt=""><figcaption></figcaption></figure>

⚠️ **Note:** Cancellations are **non-refundable**.

***

### Payment Methods

* You can add up to **3 payment methods**.
* One card will be set as your **Primary** method.
* Payments always try the primary method first. If it fails:
  1. The system attempts your **secondary cards** if available.
  2. If all payment methods fail, an unpaid invoice will be generated. You’ll need to pay it manually. If payment isn’t completed within 7 days, your account will be downgraded to the **Freemium plan**.
* You can update, remove a payment method, or set a new primary method anytime.
* You can select which payment method to use while purchasing Add-ons or subscribing to a plan.

<figure><img src="/files/ZLH9Fpia2F2VujWCfl3K" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/IGsL1N8I3s0Qp0deDPdc" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/EVcmINHzaP8LFekopy5E" alt=""><figcaption></figcaption></figure>

***

### Invoices

All invoices are available under the **Invoice tab**:

* You can view all past invoices with details (amount, status, plan).
* You can download invoices in one click.
* You can pay pending invoices if a payment attempt fails.

***

### FAQs

**Q: What happens after my free trial ends?**\
You will automatically be downgraded to the **Freemium plan** unless you upgrade to a paid plan.

**Q: Will my add-ons renew automatically?**

* **Extra MAUs** purchased from **Current Tab** last only one month from the purchase date.
* **SSO add-ons** renew automatically according to your subscription.

**Q: Can I switch from monthly to yearly billing?**\
Yes, you can change your billing cycle from the **Change/Upgrade Plan** tab.

**Q: What happens if my payment fails?**\
The system will retry with your secondary payment methods. If all payment methods fail, an unpaid invoice will be generated. You’ll need to pay it manually. If payment isn’t completed within 7 days, your account will be downgraded to the **Freemium plan**.


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